SYSTEM ADMINISTRATOR II

Judicial Council of Georgia/Administrative Office of the Courts

Feb 2023 - Present | Atlanta, GA

• Implemented infrastructure as code using Terraform and Ansible to automate server provisioning, reducing deployment times by 60% over a 12-month period while maintaining consistent configurations for all production environments supporting five statewide judicial applications
• Directed migration methodologies for six major judicial platforms over 10 months, facilitating seamless transitions from legacy to cloud-based systems using AWS Data Migration Service and Azure Migrate, leading to a 98% data transfer success rate with zero critical incident
• Implemented automated monitoring solutions with Prometheus and Grafana across 85+ servers over 18 months, expediting incident detection by 70% and supporting SLA adherence for Tier-1 business application
• Engineered IaC deployments with Terraform and Azure Resource Manager over 18 months for 60+ resources, reducing provisioning time by 64% and enhancing environment consistency to meet quarterly compliance KPI
• Directed standardized CI/CD pipeline adoption using GitLab across 15 infrastructure projects within 10 months, achieving a 50% reduction in deployment errors and consistently meeting release KPIs for statewide judicial platforms through automated testing and integration.

SYSTEM ADMINISTRATOR

Emory Healthcare

Jan 2022 - Jan 2023 | Atlanta, GA

• Collaborated with team to upgrade VPN security via GNU/Linux, including updating encryption methods and adding antivirus protection, reducing breach risk by 67%
• Updated and deployed mobile infrastructure for over 1000+ healthcare employees
• Strengthened endpoint security across 2,500+ devices by deploying multi-factor authentication using Microsoft Intune and Azure AD, reducing unauthorized access incidents by 87% within 12 months.
• Modernized server infrastructure by migrating 40+ legacy Windows Server instances to Azure, decreasing system downtime by 62% and reducing maintenance costs by $75K annually while ensuring HIPAA compliance across all hosted applications
• Partnered with cross-functional teams over 18 months to automate deployment pipelines using Jenkins and Git in Agile development cycles, accelerating delivery timelines by 48% and aligning with bi-weekly sprint KPIs for 25+ enterprise projects.

FIELD SERVICE TECHNICIAN II

Cogent Technology Resource

Sep 2021 - Jan 2022 | Atlanta, GA

• Maintained and repaired Linux servers at 25+ remote client sites monthly over a 12-month period using SSH, command-line utilities, and remote monitoring tools, reducing average critical incident downtime by 35% and aligning with team MTTR KPIs.
• Upgraded firmware and deployed critical system patches across distributed client environments, aligning devices with industry security standards and enhancing operational stability for large-scale enterprise networks.
• Engineered and executed deployment strategies for multi-vendor system rollouts across 30+ enterprise sites over 12 months, utilizing Jira Service Management and remote automation tools to drive a 30% acceleration in onboarding workflows and reducing post-deployment incident rate by 28%.
• Deployed and configured security tools such as Snort and OSSEC across 30+ enterprise client environments over a 12-month period, increasing threat detection rate by 40% while meeting compliance targets and automating alert management through integration with Jira Service Management.

ARMAMENT SYSTEMS SPECIALIST

United States Air Force

Jun 2019 - Sep 2021 | Aviano, Italy

• Upgraded operational readiness by modifying aircraft structures and systems, resulting in a documented 17% reduction in recurring maintenance issues across a fleet of 16 airframes over a 2-year period using proprietary diagnostics and repair tools.
• Maintained weapons loading proficiency on fourteen munition types with the unit’s highest pass rate.
• Conducted test and evaluation procedures for prototype weapons and systems, following established protocols and technical standards to gather performance data and ensure functionality. Installed, operated, and maintained (IOM) state of the art communications equipment worth over $1.5M for General officer’s (GO).
• Programmed and reprogrammed Cockpit HUDs to incorporate updated defensive technologies, supporting mission effectiveness across tactical and airborne platforms while ensuring data integrity in accordance with mission requirements

AEROSPACE ENGINEER INTERN

Amazon Web Services (AWS)

May 2015 - Aug 2015 | Atlanta, GA

• Conducted research and implementation for Amazon R&D team, focusing on enhancing service offerings and design workflows
• Engineered Jenkins automation scripts to streamline configuration management for 5+ aerospace simulation environments during a 12-week project, reducing manual setup time by 30% and supporting CI/CD pipelines with AWS and Docker integration.
• Directed cloud engineering initiatives by deploying and optimizing AWS-based test environments for 5 simulation projects over 12 weeks, achieving a 40% improvement in deployment speed and supporting project milestones using Terraform, Ansible, and Docker.
• pearheaded Agile development practices across five simulation projects over a 12-week internship, resulting in a 35% increase in sprint velocity and improved delivery cadence by integrating Jira, Confluence, and cross-functional standups.